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Monitor Oct 2009
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Emergency Management
This project highlights the range of themes that affect community resilience, as well as the multi-agency co-operation and resilient communications needed to respond to emergencies.
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RUSI and Serco publish White Paper
RUSI is pleased to announce the publication of this White Paper, which presents 'the case for a capability and consequence-based approach to resilience and emergency planning.
 Communications Interoperability in a Crisis 2: Human Factors and Organisational Processes
This interim research investigates attitudes towards joint working between the emergency services and the other organisations and agencies involved in the response to major emergencies.
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Communications Interoperability

The following questionnaire forms part of a research project into interoperability that is currently being undertaken by the Royal United Services Institute (RUSI).

Inter-operability

The aim of the research is to understand what helps emergency planners, managers and responders from different organisations to work together during large-scale incidents such as the 2007 summer floods or the 7 July 2005 terrorist attacks on the London Underground.

    Click here to complete the survey              

We are interested in your views about the technology you use, the way in which your organisation works with others, and how information is shared before, during and after the event.

Please only complete this questionnaire if you are from one of the following organisations:

  • A Category 1 responder, as defined by the Civil Contingencies Act 2004
  • A Category 2 responder, as defined by the Civil Contingencies Act 2004
  • An organisation that supports a Category 1 or 2 responder in emergency planning and/or emergency response

The insight gained from this questionnaire will be used to inform a research paper that is due to be published in June 2010. The questionnaire will remain open until 28 February 2010.

For more information on the research project, please contact

Jennifer Cole, Head of Emergency Management
National Security and Resilience Department
Royal United Services Institute
Whitehall, London SW1A 2ET

Telephone: 020 7747 4958 Email: jenniferc@rusi.org

See also

Whitehall Report No. 5Communications Inter-Operability in a Crisis

Inquiries into most large scale emergencies and disasters highlight communication difficulties between emergency services. However, there has been little written on the positive forces (or drivers) for communication between the services.
4 Jan 2007

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